Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!
The Business Systems Analyst will be responsible for configuration, set-up, testing, and documentation of various modules of PeopleSoft Campus Solutions according to Harvard's needs. This position will be responsible for translating business requirements into functional solution designs, engaging with stakeholders, and leading independent deliverables and projects. The ideal candidate must demonstrate keen problem-solving ability along with proven leadership and facilitation skills.
Key responsibilities for this position include:
Collaborate with the product managers on various activities, including: requirements gathering, application configuration, development of presentation materials, story development, customer outreach, issue management, research, peer outreach, user provisioning, testing and end user training.
Interview key stakeholders and end users to analyze business processes and systems needs; translate business requirements into user stories with supporting test scripts.
Meet with schools to field direct requests, discuss requirements and collaborate on solution design including business process and policy related matters where applicable.
Take a lead role in understanding the operating requirements for delivered products and work with the team to analyze and clarify internal and school operational requirements.
Work with the technical team to review stories and assure that acceptance criteria are well understood as part of the Agile development process.
Share expertise in multiple modules of PeopleSoft Campus Solutions.
Build expertise in Oracle Business Intelligence for operational, analytic, and ad hoc reporting.
Develop test scripts and execute testing to ensure new products, enhancements, bug fixes, upgrades and patches function as expected and without introducing regression issues.
Provide functional support during project/release go-lives, which may include occasional evening or weekend work.
Assist with general administration, special projects, and perform other related job duties as needed.
Coordinate with Business Analysts to build robust and comprehensive knowledge database in Confluence application.
Please note: Harvard University requires pre-employment reference and background screening.
Harvard University Information Technology is unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Join Harvard University Information Technology (HUIT) to assure Harvard's leadership in IT!
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.
To assure Harvard's leadership in IT: We strive to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree with coursework in information systems or computer science preferred; or equivalent experience.
At least four (4) years' experience working with administrative systems, preferably in business analyst capacity.
At least two (2) years' experience working with PeopleSoft Campus Solutions or other student administration applications.
Strong problem solving and analytical skills.
Excellent communication skills and technical writing ability.
Fluency with Microsoft Office.
Demonstrated ability to learn quickly.
Proven experience with relational databases including SQL.
Direct experience with business analysis tools and techniques strongly desired.
Experience with business intelligence / reporting strongly desired.
Solid understanding and demonstrated use of iterative development (preferably Agile) desired.
Proven communications and writing ability.
Demonstrated organizational skills, especially with the ability to manage and track a large number of details and facts and understand how each detail fit into the "big picture".
Ability to work in a fast-paced, high volume environment; willingness to do what it takes to meet critical deadlines.
Adept at evaluating problems accurately and displaying sound judgment, including measured risks and timely escalation.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 44990BR
About Harvard University
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.