For more than 100 years, the Christopher House mission has been to strengthen and empower economically disadvantaged children and their families by providing a continuum of educational and human services.
We operate accredited early learning, elementary, and out of school time programs grounded in research-based curricula and high-quality instruction. Understanding that stand-alone education interventions are not enough, Christopher House utilizes a family-centered approach that engages parents and care givers in the child’s healthy development and provides opportunities for sustained economic self-sufficiency for the whole family. Christopher House values high expectations and an educational program that leverages arts integration, project-based learning, parent involvement, celebration of diversity, and a commitment to measurable results. These values are the framework of our learning community and extend to students, parents, teachers, and administrators. These values have resulted in educational services that produce significant returns in student achievement and parental involvement.
We have built on our portfolio of early learning centers to expand this transformative culture into a birth to eighth grade school composed of an Early Childhood and Elementary School. The school is creating unprecedented collaboration between early childhood and elementary educators as well as family support programs. In addition, it will provide foundational exposure during the earliest years of life to our culture of high expectations and academic excellence
Position Objective: Maximize investments in software systems used to track data and demographics that directly support the
educational experience of students and families. Ensure data and reports are available and meeting the needs of staff, students and
programs. Support the development of universal information systems and increase long-term capacity to meet agency Information
Responsibilities: Ensure on time and accurate collection of data using organization’s databases, funder databases, and grants management software. Analyze data with staff to determine accuracy and completeness of data. Report findings to supervisor; make recommendations for improving quality of services and/or department’s outcomes system. Ensure quality of outcomes, i.e. data should reflect a continuum of participants story. Provide in-person, remote and hands-on support to Christopher House staff. Function as a liaison between leadership and end-users. Conduct specific departmental training for users of ETO software and other Management Information Systems as needed. Maintain handbooks and training documentation to ensure staff has the knowledge to complete duties. Manage user accounts. Align and integrate the duties of the users with the needs for internal performance management reporting and external funder reporting. Communicate this through continuous training and review. Maintain CH’s Student Information Systems (SIS) and Performance Management Software for Education Programs and grants management software. Seek and/or obtain training for Impact, COPA, GOLD, EZ Labor, Fiscal, Raisers Edge, and ETO Software. Assists with information systems design, testing and implementation. Verifies data quality in information systems design, testing and implementation. Documents system(s) requirements and specifications. Supports, monitors, maintains and enhances existing information system(s). Proactively think of new ways to implement databases throughout the organization.
Experience and Qualifications: At least two years of data administration and reporting experience with medium to large sized organizations, ETO software and ECM Software preferred. Experience supporting database users, gathering requirements, implementing new database features. Salesforce administration experience preferred. Experience with reporting and analytic tools. Business Intelligence tool experience preferred. Experience with data migration and data integration processes. Experience with Tableau. Excellent organizational skills and detail oriented. Ability to effectively communicate with people of diverse technology backgrounds. Ability to demonstrate enthusiasm with staff for utilizing software systems. Analytical skills to understand the organization and individual program data to maximize performance towards achieving outcomes.
Education: A Bachelor Degree in Information Systems or related field is preferred but not required.