The Business Intelligence Analyst oversees the implementation of the reporting initiatives by the Office of the University Registrar. The incumbent guides the development of reporting solutions by strategically implementing projects, assessing training needs, and researching and proposing solutions to business problems. Through collaboration with OIT, OUR units, and academic units, the Business Intelligence Analyst supports the implementation of best practices in project prioritization, data governance, data stewardship, data quality management, and end-user engagement.
The position requires the highest level of discretion in handling sensitive data and confidential records.
Hiring offers for this position are contingent on successful completion of a background check.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
A Master’s degree in a relevant field or equivalent in training and experience is required.
This position requires 5 years of related work experience
The incumbent must demonstrate an aptitude for database structure and develop expertise in the Ellucian Colleague Student module file structure and functionality, understanding core processes for student enrollment and other registrar business functions
Must have experience writing queries using reporting software such as MicroStrategy, Informer, Tableau and/or SAS
Ability to participate in cooperative efforts to gather complex requirements from non-technical users and translate them into technical requirements documentation
Experience with writing technical administrative documentation and end-user guides
Demonstrated success and experience in continuous process improvement initiatives and professional knowledge of best practices in the field
Ability to prioritize work with competing demands and communicate plans to various audiences
Ability to work independently with minimal supervision
Demonstrated ability to work creatively and collaboratively in a diverse and fast-moving office environment
Demonstrated ability to be a fast learner and a fast starter in a continuously evolving technological environment
Demonstrated commitment to providing outstanding customer service to a diverse customer base.
Excellent interpersonal, written and oral communication skills
Strong work ethic, creativity, and initiative
Working knowledge of relevant laws and regulations affecting academic institutions such as ADA, FERPA, HEA etc.
Understanding of current reporting needs in a plus
Experience with Colleague file structure, SQL queries and metrics a plus
Internal Number: 14417
About American University
A global outlook, practical idealism, and a passion for public service define American University. American University is a private doctoral institution situated in a residential neighborhood of northwest Washington, D.C. Our academic strengths are grounded in social responsibility and a commitment to cultural and intellectual diversity.