The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.
The incumbent reports to the Manager Business Analysis & Projects and works directly with other members of the ECE Information Management Services (IMS) team, including Managers, Programmer/System Analysts, Application Support Analysts, and Data & Reporting Analysts and software vendors throughout the software development lifecycle (SDLC) to ensure technology solutions are planned and delivered to meet identified needs. The incumbent works directly, on a project-by-project basis, with other Departmental Directors and Managers as well as stakeholders from Education Bodies, Aurora College and Regional Service Centres to support and deliver software solutions.
They are responsible for assuring that the products delivered from the software development lifecycle are to approved business and functional requirements. There are three primary aspects to their role; firstly, they are expected to elicit, trace and assure the quality of solution requirements for the delivery of new technology systems; secondly, they are expected to perform a variety of analysis including feasibility and options analysis, and where required, complete business cases to justify new capital technology investments; and thirdly, they are expected to provide expert analytical skills and business knowledge in the troubleshooting of technology incidents and service requests for system support and maintenance. They are expected to follow requirements gathering best practices as defined by the International Institute of Business Analysis’ Business Analysis Book of Knowledge (IIBA BABOK), and quality assurance standards, documentation, processes and tools used by the ECE IMS team to support and maintain department technology systems.
Five critical systems in the application portfolio include the Case Management & Administrative System (CMAS), Oracle Business Intelligence Enterprise Edition (OBIEE), MyECE web framework and applications, PowerSchool, and Student Data Interchange (SDI).
CMAS, originally developed in 1999 using a custom Java architecture, is a complex and mission critical system. It is the PeopleSoft of ECE. CMAS processes payments totaling over $130 million annually, and, another approximately $140 million in school board funding is directly driven by enrollment reports created from CMAS data. The CMAS system is custom- built and is accessed daily by 12 ECE Program Areas and other GNWT departments. The system must have 7am-7pm availability Monday to Friday and can be accessed by approximately 800-1,000 clients via MyECE outside of core office hours. Approximately 180+ staff rely on system availability and functionality to deliver critical ECE services to the public. CMAS and its modules represent over 72% of the application portfolio at ECE.
CMAS integrates with OBIEE, a near real-time interactive data warehouse and reporting tool with 4 software applications, and MyECE, a web technology framework with 2 software applications. Both Business Intelligence (BI) and MyECE are new additions since 2012 that integrate with CMAS’ approximate 30 modules and 300 reports.
PowerSchool, also implemented in 2012, is ECE’s Kindergarten to Grade 12 Student Information System to manage marks, attendance, photos, incidents, disciplinary actions, courses, and report cards. It is used by approximately 1,200 teachers daily within all schools and Education Authorities across Northwest Territories (NWT). SDI, an automated data interchange software application between ECE and Alberta Department of Education sends diploma exam and other student information to Alberta through web-based technologies five times per year.
Typically, the above qualifications would be attained by:
The completion of a University Degree in Computer Science or Information Systems Management and at least 4 years of experience in the Information Technology industry including at least 3 years in Business Analysis, or, computer or information systems related diploma and 6 years’ experience of which 3 years must have been a Business Analyst role. A combination of 8 years of education and directly related experience would be considered as an equivalency.
Completion of or working towards a Certified Business Analyst Professional (CBAP) or a Project Management Institute Professional in Business Analysis (PMI-PBA) designation is required. A Project Management Professional (PMP) or a Projects In Controlled Environments (PRINCE2) Practitioner designation is considered an asset.
Equivalent combinations of education and experience will be considered.
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Criminal Records Check Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Job Opening Information
Job Opening ID # 15014
Closing Date: January 4, 2018- 23:59, Mountain Standard Time