The Office for Information Resources and Technology (IRT) (http://med.stanford.edu/irt) provides information technology and informatics services in support of the Stanford School of Medicine's (SoM) clinical, research and educational missions. IRT's services include software development, web services, business intelligence, educational technology, data center, data security, IT support and clinical informatics.
IRT has created a new position (Communications Writer) which will report to the Associate Director of Customer Success, IT Support. This position will be responsible for working with departments throughout IRT to identify technology solutions and tools and then communicate these solutions to faculty and staff throughout the SoM. Communication vehicles will include print, web and other platforms to hit the target audience(s). In addition, as needed this position will provide writing support for the IT Support Team, CIO and CTO and set communication standards for IRT. The Communications Writer will be expected to work under minimal supervision.
Develop and research ideas for written publication/communication on topics of moderate complexity.
Consult with internal and external customers to understand the need and purpose of a project.
Compose written material for diverse audiences, across a variety of channels.
Manage production of own publications/communications and adhere to deadlines.
Compose written material.
Manage production of own stories, and adhere to deadlines.
Develop, compile and edit supplemental materials that support written communication (i.e., backgrounders, biographies, executive talking points, and other related materials).
Establish and maintain extensive contacts with key sources (media, news services, community organizations and other targeted audiences) to identify story themes and newsworthy events to promote and disseminate information.
Maintain department style standards.
* - Other duties may also be assigned DESIRED QUALIFICATIONS:
Prior work experience in an academic environment.
Prior experience with IT Support groups.
Ability to independently plan and organize work, manage priorities, and utilize available resources to complete quality work within time constraints.
Demonstrated judgment and diplomacy is required to interact effectively with and provide customer service to a broad spectrum of faculty, staff, vendors and contractors, in a one on one setting as well as in groups.
Proven ability to work as part of a team to provide timely support for all educational facilities.
Excellent oral and written communication skills, with the ability to communicate complex technical issues to non-technical users.
EDUCATION & EXPERIENCE (REQUIRED):
Bachelor's degree and five years of related experience, or a combination of education and related experience. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Proven success in writing for publication in print, web, and other platforms.
Excellent writing, interpersonal, and oral communication skills with proven ability to present, write, edit, and organize thoughts in a clear, concise, and well-organized manner.
Ability to understand materials of moderate complexity and synthesize across multiple sources to produce materials for diverse audiences.
Ability to change voice and writing style to fit a particular audience and purpose.
Firm understanding of web technologies and applications, including social networking, social media tools, and current communication trends.
Excellent interpersonal skills and able to interact effectively with a diverse array of people, including senior leaders.
Proficiency with Microsoft Office Suite.
Ability to manage and prioritize multiple deadlines.
Excellent time management skills.
Constantly perform desk-based computer tasks.
Frequently stand/walk, sit, grasp lightly/fine manipulation, and use a telephone, writing by hand.
Occasionally reach/work above shoulders, grasp forcefully, and sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
Visual and auditory acuity, including color vision required.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Occasional work on evenings and weekends.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Location: School of Medicine Schedule: Full-time Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.