The Technology Support Analyst creates a variety of reports and analytical tools to support the Director Clinical Finance and Support Services [Director] to accurately communicate and validate third party payor performance. This responsibility extends to the creation of reports that accurately identify a variety of indicators and trends, which supports the departments and organization. The Technology Support Analyst position is responsible for analyzing, researching, interpreting and reporting complex financial issues. This individual is heavily involved in monthly/quarterly close processes, year-end reports and assigned projects. This role is expected to support efforts in improving financial processes, ensuring reporting accuracy and building relationships in the organization that achieve these goals. This individual develops monthly financial dashboard at various levels within the organization. The person in this position should have advance knowledge of key performance indicators, relative value units (RVU's), payer mix and how they affect financial performance. The position is supported by the Financial Analyst.
This position provides business intelligence services [BI] to Clinical Financial Services. The individual uses techniques and tools for the transformation of raw historical and current data into meaningful and useful information in the form of reports and visual displays to support ECUPs Financial Services leadership. The incumbent support leadership in monitoring the effectiveness of the Financial Model and developing strategies to continually improve the system's performance and identify new business opportunities. This position is critical for Clinical Financial Services and executive leadership in that it provides empirical data which allows the stakeholder group in identifying new opportunities and implementing effective strategies to improve ECUP's competitive market advantage and long-term stability.
This individual has expert knowledge of Epic data structures, analytical tools and applications, such as Excel, Access, or Visual Studio. In addition the incumbent is an expert in developing SQL queries and has foundational knowledge of statistical analysis.
CLINICALSUPPORTPOSITION – NOTSUBJECT TO STATEHUMANRESOURCESACT.
The ECU Brody School of Medicine is affiliated with Vidant Medical Center. Vidant Medical Center is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.
Special Instructions To Application:
Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Associate’s degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and two years of experience in the information technology field related to the position’s role; or Bachelor’s degree from an appropriately accredited institution and two years experience in the information technology field related to the position’s role; or Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience. Advanced level requires an additional two years of experience.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 951093
Organizational Unit Overview:
Clinical Finance and Business Support Services/Group Practice Administration is responsible for the clinical and administrative oversight of the group practice for ECU Physicians. The practice is comprised of approximately 360 faculty physicians, 52 contracted providers and employs a diverse clinical support staff of more than 1,200 individuals, of which approximately 350 employees are working within revenue cycle operations The practice provide approximately 550,000 outpatient, 155,000 emergency room and 126,000 inpatient services annually to nearly 160,000 patients. Clinical Finance and Business Support Services reports to the ECU Physicians (ECUP) Executive Director and ECUP Chief Financial Officer to support key fiscal and operational components of the clinical practice and revenue cycle operations. These include direct management responsibility for staffing and operations in the centralized functions of the Central Billing Office (CBO) and oversight for decentralized activities. Centralized functions include: Payor Contracting and Evaluation, Regulatory Compliance and Credentialing; Computer System and Procedure Training; Insurance and Patient Billing, Follow-up and Collections; Cash Management of Professional Fee Revenue; Business Intelligence Services such a Reporting and Analytics; Coordinated Patient Access Support; and Contact Center Decentralized functions include: Registration, Referral Management, Pre-Service Financial Preparation; Service Identification and Reconciliation; Coding and Charge Entry; and Project Management and Process Improvement.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations ...to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.