What can YOU do with the right information? At Optum360, the possibilities and the impact are limitless. You'll be empowered to ask more questions, develop better solutions, and help make the health care system greater than ever. Join the Optum360 Business Intelligence team and you'll serve as a revenue cycle industry expert primarily responsible for designing and delivering best-practice reporting and analytics solutions for our enterprise partners. This Business Intelligence Analytics Associate role will require individuals to combine their leadership capabilities, industry experience, and understanding of revenue cycle performance solutions to help generate world-class results. This position gives you the opportunity to see your ideas come to life and your achievements recognized. You won't find tougher challenges. And you won't find smarter people working together to solve them. Join us and start doing your life's best work. (sm) Typical projects include, but are not limited to:Design, implementation, and support of revenue cycle dashboards and reports Conducting revenue cycle assessment and benchmarking efforts Sourcing data from multiple systems into an enterprise data warehouse Identifying best-practice reporting technology coordination Alignment and implementation of partner processes and Optum360 technologyPrimary ResponsibilitiesProvide revenue cycle performance management services to partners in all areas of revenue cycle, including: Patient access (scheduling, pre-registration, insurance verification, financial counseling) Registration/Admission (ED, inpatient, outpatient, ambulatory) Health Information Management (transcription, coding, clinical documentation improvement) Patient financial services (charge capture, pre-billing, billing, follow-up, cash posting, account resolution) Decision support and analytics Productivity and quality managementIdentify partner accomplishments and barriers in achieving operational excellence Understand partner business metrics and results Evaluate and analyze partner data to understand trends in all areas of the operation Development of options and recommendations for partner performance improvement Identify data dependencies and shortfalls in order to develop enterprise-wide, standardized reporting Collaborate with partners and internal departments to design and implement dashboards and reports Understand and represent Optum360 Business Intelligence and services and how they will improve partner operations Collaborate with partner revenue cycle teams to facilitate resolution of process issues and implement world-class solutions Provide informed feedback to Optum360 and partner executives including assessments of processes, standards, suggestions and improvements Assist in the sales process as requested Develop work plans, project tasks, and manage projects in accordance with budget standards
Required Qualifications:Bachelor's Degree 2+ years of experience in health care revenue cycle Expert in MS Office Suite productivity tools (Word, Excel, Visio, Outlook, and PowerPoint) Experience in business intelligence visualization tools (Mede/Analytics, Tableau, Qlik, Health Catalyst, Alteryx, etc.) Experience and comfort working at all levels of a health care organization Ability to probe, analyze, synthesize, and articulate complex technical subject matter so it can be easily understood A high degree of self-motivation, versatility, and flexibility Working knowledge of hospital-based IT systems Excellent interpersonal, written, and oral communication skills Excellent presentation skills Ability to lead, direct and motivate others Ability to build effective teams in order to accomplish goals Ability to maintain the highest level of confidentiality Ability to travel up to 75%Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: healthcare, revenue cycle, business intelligence, Mede/Analytics, Tableau, Qlik, Health Catalyst, Alteryx, telecommute, remote, work from home
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.