Cigna's Operations Leadership Program (OLP) provides early career candidates the opportunity to be directly involved with the ongoing operations of a Fortune 100 company and health care industry leader. The projects OLP associates oversee and the teams they manage have a direct impact on the health, well-being and sense of security of those Cigna serves.
The OLP is a rotational development program within Cigna's operational departments. The OLP develops high potential individuals to prepare them for roles with increasing scope and responsibility within the company. OLP associates complete rotations designed to provide cross-functional exposure to operations within different business units and geographical locations. Roles provide associates opportunities to become skilled in core competencies like customer focus, dealing with ambiguity, problem solving and organizational agility. Roles are available nationwide based on the business needs of our operational departments.
Learning and Development:
As an associate in the program, you will participate in the following opportunities:
A robust, multi-week training during your first summer providing an introduction to the industry, corporate structure, and company leaders.
Formal training and development of management skills such as effective communication, conflict resolution, assessing talent, data analysis, and motivating others.
Annual training with fellow associates to continually enhance your development.
Cross Program Summit with networking and training opportunities with all of Cigna's Leadership and Development programs
Associates in the OLP fill a variety of positions throughout the organization, all of which allow you to make an impact on the operation and gain critical career experience. As an associate with the OLP, three rotations will be designed to give you exposure to corporate and business intelligence through project experience and people management roles.
While rotations are not identical, project experience roles typically involve being a contributor to project teams aimed at enhancing operational activities through strategizing new approaches or seeking efficiencies in current processes. People management roles usually consist of directly managing the day-to-day operations of a team, including setting team priorities, managing goals, hiring, onboarding, and focusing on staff development.
After the Program:
Armed with a broad view of Cigna's operations and key management experience, graduates of the OLP have the opportunity to rotate on to positions with more responsibility and higher management levels.
Job Location: Multiple U.S. Locations
- BA/BS in Business, Operations Management, Healthcare, Finance or related field
- Willingness to relocate multiple times during the program, and ability to travel
- Demonstrated ability to effectively adapt to new situations and handle ambiguity
- Customer service experience with focus on meeting customer needs
- Demonstrated proficiency of interpersonal and communication skills
- Prior business exposure through internship/work experience
- Demonstrated leadership experience by driving results and/or leading change
- Self-motivated and ability to operate independently
- Excellent analytical and problem-solving capabilities
- Long term career goals in operations and/or management
At Cigna, we are committed to helping the people we serve improve their health, well-being, and sense of security. We're more than a health insurance company. We're a global health service company, with international operations in 30 countries and approximately 85 million global customer relationships. Cigna's diverse product offering help customers manage their healthcare needs throughout all li...fe stages –from taking first steps to working years to Medicare. Through its operating subsidiaries, Cigna provides health care coverage both directly to individuals and through intermediaries such as employers, affinity partners, brokers, and consultants. Cigna also offers other related benefits including dental, pharmacy, group disability, life, and accident insurance and international insurance. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation.